Help and support
Dear Jenny, a big thank you for your assistance with the purchase of The Old School which completed today.
You made the whole process incredibly ‘pain free’ and we would certainly look at buying via auction again after the ease of dealing with you.
Mark & Joanne, Dec 2022
Going the extra mile
I just wanted to thank you again for going the extra mile for me in achieving a sale of my Mother’s cottage today at auction .
From start to finish your customer service and care was first rate. Despite you having less than 24 hours notice to get details of the property into the brochure you still ( kindly) waited for the rain to stop before taking the photographs, in order to do the property justice . Your regular update calls (sometimes in the evenings) were much appreciated and your advice was consistently spot on. Unusually, you did not pass us around either and always answered your phone personally when I called you.
Please pass on our grateful thanks to all involved, as I appreciate that it will probably have been a team effort behind the scenes – albeit a well orchestrated and seamless one . Mum is very happy with the outcome and glad she took your prudent advice .
Annette Collen, vendor, Oct 2020
Fully focused
Certainly more than happy with the service provided by Jenny and the Auction House team.
Throughout Jenny was fully focused on my needs, understood them and communicated with me at all stages of the process on a regular basis using her knowledge of all situations and scenarios, to achieve a successful outcome for everyone.
Jenny has sold 2 properties for me now in these difficult times with full professionalism of which I am very grateful.
Lee Bellis - March 2021
Friendly and efficient
It was an absolute pleasure dealing with the Auction House team. Everyone is very friendly and efficient and the process of purchasing a property was a breeze! I will certainly be happy to buy through Auction House again in the future.
DB from Hong Kong
First Time Buyer
First time buyer at your auction yesterday and Mark (Willett) helped the whole way, it was nerve wracking but an incredible experience. Thank you for making it easy
Buyer, July 2021
Price Achieved Above Expectation
Thank you and the team at Auction House so much for the very helpful and professional way you dealt with the auction sale of my property. The price achieved way exceeded my expectations and I would ask you to send my thanks to the auctioneer who did a splendid job really getting the room going and resulting in such a good result.
I'm afraid I have no more properties to put up for sale but would have no hesitation in recommending you to anyone thinking of selling by auction. Again Many Thanks
Caroline Clarkson
Service was very satisfactory
We were initially concerned about a sale by auction, and the risk of 'giving the property away', but Jenny was wonderful, talking us through the process, discussing the reserve price, level of interest and the multiple viewings. She's been very responsive throughout, and our initial concerns were completely unfounded, all been very satisfactory.
Emily, Suffolk
Going the extra mile
We wish to thank you for your assistance and courtesy over the last few weeks. We are absolutely delighted to be the successful bidders at auction
S & B, Gt Yarmouth, Dec 2021
Online Auction Success
I want to thank you for your freely given advice, your endless patience and your professionalism.
If the circumstances arise, I will not hesitate to use Auction House again.
Mr J Knights - Vendor
Thanks for time and support
On behalf of everyone at Ormiston Herman Academy, I would like to sincerely thank you for giving time to support our #IWill Auction.
We were delighted to have raised such a considerable amount of money and without doubt, your professionalism as an auctioneer was significant in enabling the event to be so successful.
Today was the first time we had organised an auction and many parents commented on how much they had enjoyed the experience and were even asking when we were holding the next one!
Ormiston Herman Academy